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Monday, March 8, 2010

PHONE PHUN!


by Maureen

Have you ever said something that even you can't believe you said? Sometimes, things fall out of my mouth that shock even me! I then have to say..."did I just say that...out loud?" LOL!

Today I had a phone conversation with one of our nurses. It went like this...

Me - Good afternoon, this is Maureen
Tim - I need auths and I need them NOW
Me - Well, let me just pull them out of my ass. Hold on, I need to stand up to get them
Tim- *unstoppable laughter*

My co-worker was on the phone with an insurance company and I thought she was going to fall out of her chair! She had to stop her call, looked at me and asked if I really just said I was going to pull auths outta my ass!! That is how we feel a lot of the time. Our clinicians think nothing of asking...or demanding...we get them auths NOW, with no clinical information to use to obtain them. We have to fly by the seat of our pants and it truly feels like we are getting them via a rectalauthectomy!

Another time I meant to say something to myself and it came out loud and clear, actually LOUD and clear. I even had to ask if I really said it out loud!

I was calling Aetna and you start with a voice activated prompt system. I said the member ID number and the fake man on the other end repeated something totally different. I said it was incorrect and he said 'my mistake, let's try again' and so we did. After the third time and he admitted his mistake and wanted to try again I replied (out LOUD) "NO, YOU'RE A FUCKING IDIOT!" And slammed down the phone. Oops, a Manager was standing right behind me ;)~! I was mortified that I did that. Nicole was rolling on the floor laughing and the Manager was in a state of shock! After explaining I wasn't talking to anyone, explained my frustration and disbelief that I did that, we all had a good laugh!

I have had many conversations that I forget are able to be heard by others! Do you ever have experiences like that? I'd love to hear them!

34 comments:

Bebbilane said...

2nd! Double Bam booey.

Bebbilane said...

Mo: Great blog. I do have a story but I will have to tell it later...

DeeDee said...

omg...I have many phone boo-boo's....and I have caused tension at drive thru bank windows and fast food places where you talk into the clowns head....

They leave those intercom devices on and I have learned that this can work for you and against you...based on what you say when you assume the thing is turned off.....

and at a lot of places now you are on camera!!

I have a ski mask for when I go thru the drive thru at the bank.....that usually is good for a laugh....

lol at Maureen having to "stand up!!"

Lynn D said...

Morning Glories!

Deedee BAMed her way in again! You are so cute you little Chiquita you!

Mo I did it in person once. I was a manager in a Garden Center and was on week 3 of training this woman on the cash register. She was just hopeless and well...Dumb as a stump to boot.

Every day she would come in to work wearing a different wig. We never knew if she would be a blonde,brunette or red head. Long hair short hair. She was very different.

Then on a day that was so stressful and I had to explain the same damn procedure to her for the 5th time I just lost it!

I looked her right in the eye and asked her "Is you wig on to tight, Is it covering your ears"?

I know my bad but I just could not take it anymore. Yes that was one of those. OMG did I just say that moments.

I have to finish up on FB have to work the rest stop fund raiser today.

Mary/MI said...

DeeDee that was only a double exclamation "Bang". Are you ok? LOL!!

I think my worst open-mouth-insert-foot moment when I worked for Chrysler. Most of us worked in cloths that we would not wear in public, such as coveralls, long work robes, old t-shirts, masks,caps etc.
One day I ran into a male co-worker. He was wearing his motorcycle gear. I didn't notice his wife behind me. I said something like "Oh it's you Bob, I didn't recognize you with your cloths on". The look on his face! I turned around to see what he was looking at, and spotted his wife. I tried to 'splain what I meant. They both laughed, but her laugh looked more like a "I don't fricken believe you" look!
I was young & single then & built like a brick shit house LOL!!
I am not so sure I would have believed me either in her place!

DeeDee said...

the big one for me was asking women when the baby was due and hearing the dreaded..."she 2 months old"....or "I'm not pregnant" or "turned out to be a cyst"....

Mary/MI said...

DeeDee I have done that too.
Some of the styles out there look like maternity cloths.I keep my mouth shut now lol!

Dianne/Denver said...

Or have you ever commented to someone about their grandchild only to hear that she is the mother...I am so careful of that nowadays with people having kids so much later in life.

MO: When I used to work I would say things to the phone especially after I hung up...we all did...it was a way to get our frustration out sometimes, I guess. I do talk back to recorded messages all the time. I have a blue tooth in my car and when I request a name for it to call and it says another---that woman's recorded voice and I have huge fights some days. Fun blog and nice to see the little piggy on the phone!!! It makes me want some bacon !!

It is rainy here and maybe snow later. We have had a taste of spring for about a week so we are about due for winter. March came in like a baby lamb so who knows what the month will bring.

I am babysitting for my grandsons tonight and my husband is babysitting the granddaughters as everyone (the daughter and dil) are going to see Bon Jon Jovi.

Congrats on first DEEDEE...you look so pretty and dressed up for Cinco but I think that is not until May. Maybe this is your Easter outfit.

Gotta go to meet a friend. Bye...

sacBarb said...

Happy Monday Owls.

Mo, There was a period of my life when I only opened my mouth to change feet. I was young and didn't filter anything I said. For the life of me, I can't think of any of my verbal faux pas, but there were many.

DeeDee said...

Mary....it was a BAM!! I never bang....

I am fine.....eating all those cocks and swallowing kinda gave me indigestion though.....

Zona said...

Good Morning!

MO: I do this kind of thing all the time. I was at the dentist and he told me he needed to do a 'tiny filling' and asked me if I trusted him not to use Novocaine. I was a little worried, but said ok. He filled the tooth and there was no pain at all. I was so happy I said "I can't wait to go and tell my friends that you drilled and filled me without any poking!!" The minute the words were out of my mouth I thought "Oh no.." and by the look on his face..he thought that too! He just nodded and said "Ok". I was so embarrassed. Oh well..lol..

DEEDEE: Ok then..guess you liked your breakfast..what's for lunch? Congrats on BAMMING into FIRST!

BEBBI: I know your story is going to be good..can't wait to read it!

MARY: Uh oh..LOL!!

LYNN: Well..it probably was! ;)

DIANNE: I fight with pre-recorded messages too..good thing they don't have ankles..ijs.. ;)

Have a great time with your grandsons tonight..sounds like you'll have lots of fun!

SACBARB: LOL@ changing feet.. :D

sacBarb said...

DeeDee, Good to see you at first again.

Lynn, Didn't it rain when you did the fund raiser last year? I hope you have dry weather today.

Mary, My first career was dental assisting and I wore a uniform. A male patient said that same thing to me at the gross-ry store one day. Luckily, there were only strangers around so I didn't even care who heard.

Dianne, Love your cruise pics. Looks like you had a great time.

Mo2, Joy just mentioned on the View about omitting Farrah and also Bea Arthur from the memoriam. Bea was in many movies before Maude and The Golden Girls.

Zona, I think Steve and Alex did a good job.

Waving a wing to all the other Owls. I will be trying to get my house clean in between looking for gold.

sacBarb said...

Hi Zona, I was responding to your question in A-51. How are you today?

Lani said...

Good afternoon everyone. MO - This blog is the story of my life. Years ago when I worked at a college, instead of answering the phone Room Assignments, I started to say hello and I stopped in the middle of hello and it came out Hell Room Assignments. That was just one small blunder.

One day I came to work and announced that from then on I was going to be sophisticated. That was at 8:00 AM and by 10:00 AM the deranged clown in me had emerged once again.

I am wishing a great and healthy week for everyone.

Zona said...

BARB: I like both of them, but they are such hams..I just wondered if they would try to one up each other and ruin everything. I'm glad they did well.

I'm better today..thanks! :)

LANI: Clown yes..cuz you sure can make me smile..but deranged? Naah.. :)

Bebbilane said...

Okay. I am not at work now so I can tell you my favorite phone story.

I was put on a speaker phone with my boss's boss and another upper level manager. I was arranging my boss's boss travel for a trip to China. I was telling him something about his Passport and said, "The Republic of China"..but actually, I stuttered right when I said China and it sounded just like I said, "VAGINA". As soon as I said it, it got real quiet on the other end of the phone and then we all started laughing so hard~! It was really funny. So, I have been forever teased about getting his passport to the Republic of Vagina. haha.

Bebbilane said...

Maybe since Tina can't go to Japan we could all chip in for a trip to the Republic of Vagina for her. okay, ew.

Bebbilane said...

Tina: From Area 51, I have been thinking all day about whether I made a call that I regretted or shouldn't have. I do know that I have made drunk calls a long long time ago..but I didn't regret them..haha. Shoot, I barely remembered them.

Bebbilane said...

20 for good measure.

Bebbilane said...

oh the heck with it.

Bebbilane said...

23

Bebbilane said...

25..for really good measure.

bonachichi said...

Good evening, Owls... Great topic today! So many times we say things, meaning no harm, but they just come out the wrong way. I've raised that to a whole new level.

It pains me to say this, becaue I truly believe I am indestructable, but I mentioned in A51 that I had a disagreement with a van that was in motion, and the van won, seeing s I was a pedestrian at the time. What does someone like me do when two of my limbs are useless?

I've been going through each of about 20 flash drives and consolidating them, then I plan to move all my files to an external hard drive and reformat the HD on my laptop. This painkiller shit sucks. I can't remember the last time I pooped.

P.S. I picked up a nasty virus using the Wi-Fi at Borders. A word to the wise.

Maureen said...

Thanks guys for the great comments! I laughed as I read them. I have to admit, I still can't believe I said it! I woke up chuckling Saturday morning!

I don't think wearing a mask at a bank is too terribly wise!!

The Republic of Vagina...too funny! At least you didn't say the RePUBIC of Vagina!

Filled and drilled without a poke...LOL!!

I know a lot of people with their wig on too tight...and they aren't even wearing one!

Hmmm, is Bon Jon Jovi related to Jon Bon Jovi?? ija!!!!

LOL@ not recognizing your co-worker with his clothes on!

Only opening your mouth to change feet...too funny! Sounds like the story of my life and I am old already...should know better!!

Maureen said...

I can only imagine some of the things that fall out of TINA's mouth!!

night.owls.sb said...

Mo..

Oh my don't you look pretty in you piggy suit.. lol..

I have phone no no's all the time, I can't seem to remember any right this moment (cause my mind is mush) but I know after I say something, I want to take it back immed.. but that ain't happening.. so I go with the flow as you did and hope for the best..

Great blog.. Thanks for writing it and sharing..

:O)

night.owls.sb said...

Bebbi..

HA.. republic of Vagina.. lol

Bonacci..

pills will certainly back ya up! lol

night.owls.sb said...

Zona....

LMAO.. "poking"

:O)

night.owls.sb said...

Dianne....

You made me remember something. I say things to the phone all the time, right after I hang up, the crazy lady appears and I go at it..

And..

I have bluetooth in my car to, but I def don't talk to that lady, cause I would fight with her all the time, so I just use my phone to call the call the person.. that lady is as crazy as me..

:O)

night.owls.sb said...

Lynn..

"wig to tight" LMAO...

Just_Lin said...

Mo. I loved your blog today ! What you said to that nurse was hysterical! I know inappropriate words and comments have passed my lips but I can't think of an example right now. I'm sorry I didn't get here earlier while my brain was still functioning.

Just_Lin said...

Dianne. I am typing on my phone and don't have your email addy in it but I want to say thank you for the nice surprise today. That was very thoughtful and brought a smile to my face.

Just_Lin said...

When trying to get a client's attention so I could help them, I called them "Sir" and it turned out to be a woman. We both pretended like I hadn't said it. LOL

Just_Lin said...

I seem to be alone and I'm getting sleepy. Sweet dreams, HOoters.